COVID-19 UPDATE

COVID-19 Information

Covid Update on our Service 5th January 2021. This is a update note on our current service following the Govt change in Covid advice and restrictions on 4th January. 

Our service continues. 

Having studied the Govt advice and restrictions documents thoroughly, we will continue our important service to our customers albeit with some adaptations with the majority of our delivery being enabled by our Virtual Classroom training and Online learning. 

Uniquely in our sector we have invested hugely over the last 9 months to cope with the Covid restrictions. Especially our online learning capability and can assure you the quality of your learning journey will not be compromised. 

We will be in contact with you regarding your course or feel free to contact the Customer Care Team to find out the status of your course. Some of our short courses, not suitable for Online Learning may be rearranged to a later date. 

You will also not be financially penalised if you have to rearrange your course for reasons of Covid precautions. 

TS4U

Extended Advice covering Tiers

Your safety is of the upmost importance which is why our in centre courses operate with very strict safety protocols in place. We have invested in our infrastructure, procedures, staff and hygiene across all centres to ensure a safe working environment. Find out more below and follow the social distancing guidance

Please note that due to reduced capacity in centre and higher than expected demand for this time of year we currently have limited availability. However we are scheduling more courses so please call us to discuss your needs should you be thinking of training with us. We are experiencing higher than normal call volumes and have set up a dedicated customer care team to help all our existing and new customers complete their training.

The COVID-19 pandemic is evolving daily and the safety of our staff and students is paramount. We continue to follow Government guidelines in the fight against Coronavirus and continue to:

• Provide hands free sanitising stations
• Encourage the use of face masks
• Supply PPE for our staff and students
• Social distancing enforced in corridors, classrooms and workshops
• Reduced class sizes
• Blended and remote learning options

Students currently in Tier 2, 3 or 4 Lockdown Areas

Some of our current or prospective students might be facing local lockdown restrictions and might be worried about their future electrical training with us.

We can confirm that our students can continue travelling to attend their electrical training and/or to sit their exams. The below has been summarised from the official guidelines outlined on the Gov.UK site:

  • Students in Tier 2 zones “can continue to travel to venues or amenities that are open, for work or to access education”
  • Students in Tier 3 zones “should try to avoid travelling outside the very-high alert level area you are in or entering a very-high alert level area, other than for things like work, education or youth services”
  • Students in Tier 4 zones can still meet for "education or training - meaning education related to a formal curriculum or training that relates to work or obtaining work"

Investing in larger Workshops Areas

As a company we are continuing to invest in our training centres to provide larger yet safe and spacious workshops across our UK electrical centres. 

Existing Customers

We thank you for your patience during these unprecedented times. We are very proud of how our staff have responded and of how we have been able to continue delivery utilising virtual classroom. We will confirm new dates for your courses imminently by email or phone wherever possible. 

Social Distancing

Due to the size and quality of our facilities we are able to operate effective social distancing for the foreseeable future. This means class sizes will be reduced, PPE will be provided, exam sessions will be spread out and many more measures have been put in place to ensure a safe working environment. Find out more on this page.

Virtual Classroom

We are still operating virtual classroom for our theory based classes. This is still the best way to deliver these classes in the current climate. This also greatly reduces footfall in centres and enables us to effectively social distance. You can some into centre for your exams and practical training and we are running lots of extra exams at present so you should be able to get a time easily.

Book with confidence

During these challenging times we want to reassure our customers old and new that we are dedicated to delivering on our promises. We have been able to continue delivery during the crisis by utilising online technology and virtual classrooms. As the UK's no1 electrical trainer we will not let you down and you can rest assured that if you decide to invest in your future we will make sure your can complete your journey. We are a solid established market leader backed by a large private equity fund. Find out more here



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